Manager, Operations at Ciuci Consulting

Roles and Responsibilities

• Oversee the day-to-day activities within the hospital to guarantee efficiency and adherence to quality standards.
• Oversee end-to-end supply chain activities, including procurement, inventory management, and logistics.
• Collaborate with cross-functional teams to streamline workflows and improve operational performance.
• Establish and uphold policies and procedures to ensure operational effectiveness.
• Cultivate a culture of ongoing improvement and excellence in delivering services.
• Manage staff, perform performance evaluations, and identify training needs.
• Enhance hospital operations through collaboration with external vendors.
• Formulate and execute operational strategies for seamless healthcare and distribution processes.
• Ensure the timely and cost-effective sourcing of healthcare products and distribution to meet customer demand.
• Conduct regular audits to identify and rectify any deviations from quality standards.
• Stay informed about healthcare regulations and compliance requirements in Nigeria.
• Ensure that all operations adhere to both local and international regulatory standards.
• Lead and inspire the operations team, providing clear direction and setting performance expectations.
• Foster a culture of continuous improvement and innovation within the operations department.
• Cultivate and sustain strong relationships with vendors and suppliers.
• Negotiate contracts, monitor performance, and evaluate the efficiency of the vendor network.
• Develop and manage budgets for the operations department, optimizing resources for cost-effectiveness.

Qualifications

• Bachelor's Degree in Healthcare Administration, Business Management, or related field.
• Minimum of 4 years post NYSC experience in healthcare operations management.
• Strong leadership, communication, and team management skills.
• Excellent analytical and problem-solving abilities.
• Knowledge of regulatory standards and healthcare industry best practices.
• Exceptional organizational and problem-solving abilities.