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  • Posted: Apr 20, 2021
    Deadline: May 10, 2021
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    Manager, Marketing and Customer Service

    Vodstra Limited - Our client in the Transportation business requires the services of a competent industry professional to drive the marketing and customer service unit of the Group.

    We are recruiting to fill the position below:

    Core Responsibilities

    • Responsible for the income targets of the Group vis-à-vis Budget.
    • Shall identify the company’s target market and adopt strategies to remain ahead of the competition.
    • Responsible for providing management with information to assist in formulating policies for the marketing of the company’s services.
    • Attract regular patronage of corporate organizations and travelers through aggressive marketing.
    • Secure charter services and tours for clubs, associations, and unions, and various institutions like primary or post-primary schools, oil companies, governmental agencies, private businesses e.t.c
    • Design services and products to attract more passengers and corporate organizations for the courier and haulage businesses
    • Carry out market research to investigate the company’s market share and how to improve on the market share.
    • Prepare a Report on all data and information relating to passengers and routes received and submit an implementation plan for approval.
    • Maintain good and efficient customer relations.
    • Select the most appropriate channel(s) for the promotion of the company’s services and ensure the widest possible coverage at a competitive prices.
    • Ensure and maintain proper interaction and communication with branches to develop and maintain a coordinated marketing drive.
    • Draw up and implement an annual and periodic marketing plans.
    • Analyzing feedback information from passengers for management attention.
    • Ensure the realization of agreed targets.
    • Handle objections and ensure the satisfaction of all our customers
    • Ensure strict monitoring of our competitors

    Candidate Profile

    • A B.sc/HND in Business Administration or related course from a recognized Tertiary Institution
    • Must have at least 10 years post qualification experience, 6 Years in a Senior management position
    • Manage customer service of known brands in Nigeria
    • Strong sales skills (prospecting, qualifying, networking and campaign management).
    • Very Strong organization, leadership, and team management capability
    • Good communication skills across the entire organization
    • Proven sales ability with historic success at exceeding new business targets, whilst excelling at customer retention through professional account management, development and planning skills.
    • Track record of success in B2B business sales

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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