Manager, Facilities at Stanbic IBTC

To direct preventative repairs and maintenance procedures and ensure buildings and equipment are well maintained and in optimal working condition.

Responsible for day-to-day operational activities in the assigned region.
To ensure that all operations are in accordance with established health, safety and environmental standards and regulations and that services purchased are of acceptable quality at the least possible cost.

Ensure high standards of customer service are maintained by the facilities team, addressing and resolving issues effectively. 

• Liaises with service providers on all premises maintenance issues and also ensuring the use of good quality materials, good finishing with prompt attention.
• Monitoring of all maintenance activities to ensure that they adhere to the service level Agreement and ensures the inspection of workmanship and materials as defined in the manuals.
• Implement and maintain safety protocols, conduct regular inspections, and ensure compliance with health, safety, and environmental regulation.
• To ensure that bank operations are in compliance with established procedures, policies, regulations and codes as it affect property maintenance.
• Coordinate the activities of all project stakeholders to ensure proper alignment with plans, processes and governance.

Qualifications

• BSc. in Estate/Facilities Management, Civil/Mechanical Engineering or other relevant disciplines.
• Professional Certification can be an added advantage.

Experience

• At least 5 years demonstrable experience in Facilities Management or Customer Service Management.