Mall Operations Manager at KyDAL Office Point

Responsibilities
Project Planning and Execution:

• The Manager oversees the planning, scheduling, and execution of various projects within the mall, such as renovations, maintenance activities, and promotional events.
• They ensure projects are completed on time and within budget to enhance the mall’s overall appeal and functionality.

Problem-Solving and Decision-Making:

• The role involves addressing operational challenges, resolving conflicts, and making strategic decisions to optimize mall operations.
• From handling emergencies to implementing new policies, the Manager plays a key role in problem-solving and decision-making processes.

Collaboration with Cross-Functional Teams:

• The Manager works closely with departments like security, housekeeping, marketing, and finance to coordinate activities and achieve common objectives.
• Effective collaboration ensures smooth operations and a cohesive mall environment.

Leadership and Mentorship:

• As a leader, the Manager provides guidance, support, and mentorship to the operations team, fostering a culture of excellence and continuous improvement.
• They lead by example, inspire their team, and drive performance to meet organizational goals.

Process Improvement and Innovation:

• Continuous improvement is key to success in this role.
• The Manager identifies opportunities for innovation, streamlines processes, and implements best practices to enhance operational efficiency and customer satisfaction.

Technical or Customer-Facing Responsibilities:

• The Manager may be involved in technical aspects like implementing facility management systems, overseeing customer service initiatives, and ensuring a seamless shopping experience for visitors

Salary
N250,000 - N300,000 per month. 

Application Closing Date
4th December, 2025.