Maintenance Quality Assurance Officer at God Is Good Motors - GIGM

Job Description

• Verify all repairs and maintenance activities to ensure they meet quality standards before releasing vehicles for operations.
• Conduct pre-trip and post-trip inspections (PTI) to ensure all safety and complete checks before vehicles depart.
• Monitor technician activities to ensure compliance with standard repair procedures and prevent falsified or incomplete repairs.
• Investigate and document repair integrity issues, ensuring technicians and workshop teams are held accountable for their work.
• Track job card openings and closures, ensuring all completed repairs are properly documented and signed off within the required TAT.
• Ensure timely escalation of unresolved maintenance issues to the QA Manager and Regional Maintenance Managers (RMMs).
• Follow up on vehicles undergoing repairs, ensuring they are completed on time and made available for the next day’s operations.
• Provide daily reports on vehicle availability, highlighting risks, pending repairs, and readiness for operations.
• Prevent breakdown-related revenue losses by strictly following preventive maintenance for all vehicles.
• Monitor vehicle repair trends, identify patterns in recurring faults, and escalate to the QA manager and the RMMs to resolve systemic issues.
• Enforce accountability in terminal workshops, ensuring no technician signs off on repairs they have not fully completed.
• Ensure compliance with maintenance SOPs, challenging any deviation from standard processes that could lead to future breakdowns.
• Coordinate with captains and operations teams, gathering real-time feedback on vehicle performance and reporting any early warning signs.
• Promote integrity and discipline in the maintenance process, ensuring a culture of quality control and strict adherence to repair protocols.

Daily Task

• Conduct Pre-Trip & Post-Trip Inspections (PTI)
  • Inspect vehicles before and after trips to verify repairs and ensure they meet operational standards.
  • Confirm that captains report any unusual vehicle behavior.
• Verify & Monitor Ongoing Repairs
  • Physically inspect repairs in progress to confirm quality repairs are being carried out correctly.
  • Prevent falsified repairs by ensuring technicians complete all tasks before sign-off.
• Follow Up on Job Card Closures
  • Ensure all completed repairs have corresponding job cards that are closed within the required time frame.
  • Escalate any job cards that remain open beyond the TAT.
• Track & Report Daily Vehicle Availability
  • Compile a list of vehicles ready for the next day’s operations.
  • Identify and escalate any vehicle at risk of missing operations due to incomplete repairs.
• Monitor Recurring Faults & Repair Trends
  • Identify vehicles with repeated faults and cross-check with past repairs.
  • Investigate and follow up on repairs done at RRU due to Breakdown
  • Report any trends of poor-quality repairs, part failures, or technician errors.
• Ensure Compliance with Maintenance SOPs
  • Verify that all repair and maintenance processes are followed correctly.
  • Reject any work done outside the approved process and escalate where necessary.

Job Requirements

• Education: BSc or HND in Mechanical Engineering or related fields.
• Experience: Minimum two (2) years in Mechanical Engineering or related fields, with quality control or maintenance experience.
• Technical Skills: Proficiency in Excel, data analysis, and reporting.