Logistics Operations Manager at Jumia Nigeria

• The logistics operations manager directs the inbound supervisors in the coordination of team activities concerning the counting, processing, inspecting, replenishing and locating of inbound merchandise

What you will be doing

• Managing day to day operations
• Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
• Finding creative and innovative ways to offer a better customer experience
• Fully understanding our information system and working with our IT team to roll our new developments
• Working closely with the Jumia Services central team to share and implement global best practices
• Managing relationships with clients and partners (Third party logistics partners)
• Responsible of the logistics P&L
• Responsible to meet the logistics targets and KPIs including quality of customer experience.

What we are looking for

• Bachelors. Degree (Business Administration, Logistics- supply chain,) or a good degree
• A certification in project management will be an added advantage
• Advanced Excel skills
• Minimum of 3 years FMCG, or warehouse management experience
• Ability to communicate in flawless English, French, and/or Arabic (depending on base location)
• Demonstrated competency in data reporting and analysis
• Ability to lead large teams
• Experience with process design and improvement
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• Strong analytical skills
• Pro-active attitude, entrepreneur, able to work both independently and within a team.
• Hardworking, result-oriented, methodical and very structured