Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
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The logistics operations manager directs the inbound supervisors in the coordination of team activities concerning the counting, processing, inspecting, replenishing and locating of inbound merchandise
What you will be doing
Managing day to day operations
Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
Finding creative and innovative ways to offer a better customer experience
Fully understanding our information system and working with our IT team to roll our new developments
Working closely with the Jumia Services central team to share and implement global best practices
Managing relationships with clients and partners (Third party logistics partners)
Responsible of the logistics P&L
Responsible to meet the logistics targets and KPIs including quality of customer experience.
What we are looking for
Bachelors. Degree (Business Administration, Logistics- supply chain,) or a good degree
A certification in project management will be an added advantage
Advanced Excel skills
Minimum of 3 years FMCG, or warehouse management experience
Ability to communicate in flawless English, French, and/or Arabic (depending on base location)
Demonstrated competency in data reporting and analysis
Ability to lead large teams
Experience with process design and improvement
Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
Strong analytical skills
Pro-active attitude, entrepreneur, able to work both independently and within a team.
Hardworking, result-oriented, methodical and very structured
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