Logistics Operations Manager at Adexen

Location: Port-Harcourt, Rivers
Industry: FMCG
Job Seniority: Manager
Job Category: Supply Chain

Responsibilities

• Responsible for the assigned logistics operations
• Responsible for health & safety, quality and process improvement projects on all aspects of the business
• Responsible for all in country operations
• Control costs and efficiency of the Branch
• Manage operations, managers, supervisors and staff
• Ensure that procedures are followed and adjusted when required
• Act on and solve operational problems
• Establish senior management relationship with the customers of the branch
• Ensure that customer management information is made, and that reporting to customers is made during business review meetings, that are based on agreed KPI's
• Ensure customer complaints and claims are handled correctly
• Overall responsible for the invoice process, including a structured and integrated monitoring process
• Generate additional business from existing customers
• Responsible for the assigned site, including facilities
• Responsible for the logistics operations (warehouse and transport).

Desired Skills and Experience

• University degree from a recognised university
• Minimum 10 years experience in a similar senior managerial role within an international company operating in the logistics industry
• Additional experience in Supply Chain Management is a plus
• Previous experience in emerging Markets/Nigeria is a plus
• Logistics (shipping, warehouse and transport) knowledge
• Service oriented and purposive, with strong focus on customer relationship
• Good communicator, on different levels in the organization
• Ability to perform under pressure
• Problem solving ability
• Excellent verbal and written proficiency in English language, and French is a plus