LMS Administrator at Lagos Business School

Code: LMSA2022

Job Description

• The LMS Administrator Assistant position is to provide administrative support to the LMS  Administrator to ensure that faculty and students are being adequately served.

Essential Duties and Responsibilities

• Receive requests for synchronous sessions/meetings and schedule online sessions on the  Zoom web conferencing platform. 
• Run technical checks on equipment and prepare facilitators for their online sessions / meetings. 
• Compile attendance records after each online session/meeting. 
• Preview, edit, and make recordings of online sessions available to participants and programme managers. 
• Receive and process requests for creation of course environments 
• Create user accounts for new programme participants upon request. 
• Provide first line technical help for LMS issues and to day-to-day inquiries, requests and complaints from students, program managers/coordinators and faculty. (Examples are password resets, how to use a feature on the LMS, suspension of students from the LMS, user enrolment, adjustments to course environments, etc). 

Qualification

• BA, BS or HND qualification in Computer Science or Computer Technology.

Experience: 

• 1 year Experience working in an academic environment and familiarity with Moodle learning platform.

Skills Required for the Role:
To be successful in the role the candidate would be required to demonstrate the following: 

• Excellent communication, presentation, project management 
• Ability to adapt quickly to changing priorities and to manage multiple tasks simultaneously.
• Ability to work independently and collaboratively in a team environment.
• Ability to provide technical assistance to individual faculty and students.
• Familiarity with academic software applications, including course management systems 
• (Moodle), web publishing platforms, screen casting, data visualization tools, and other technologies used in higher education.