Learning & Development (Training Officer) at Nextzon Business Services Limited

Department: Human Capital / People Advisory

Role Overview

Nextzon Business Services Limited is seeking a proactive and creative Learning & Development (Training Officer) to drive capability development across the firm and client engagements. The ideal candidate will design, deliver, and evaluate impactful learning interventions that strengthen workforce performance and support business growth.

This role requires someone who can combine instructional design, facilitation expertise, and digital learning innovation to create engaging and measurable training experiences.

Key Responsibilities

• Design and implement training programs aligned with business objectives and competency frameworks
• Develop high-quality learning materials, presentations, and digital content (including videos and microlearning modules)
• Facilitate engaging in-person and virtual training sessions, workshops, and onboarding programs
• Conduct training needs analysis to identify capability gaps across teams and projects
• Evaluate training effectiveness using feedback, assessments, and performance metrics
• Maintain accurate training records, reports, and learning documentation
• Support leadership development, consulting capability building, and internal knowledge-sharing initiatives
• Collaborate with business leaders to align learning interventions with project delivery needs
• Leverage digital tools and platforms to enhance learning experience and accessibility

Requirements & Qualifications

• Bachelor’s Degree in Human Resources, Education, Business Administration, or a related field
• 3 – 5 years’ experience in Learning & Development, Training, or HR roles
• Strong facilitation, presentation, and communication skills
• Proficiency in content creation tools such as Canva, CapCut, or similar platforms
• Experience with digital learning tools or Learning Management Systems (LMS) is an advantage
• Knowledge of instructional design principles and adult learning methodologies
• Strong organizational and stakeholder management skills

Key Competencies

• Creativity and innovation in learning delivery
• Strong analytical and evaluation skills
• Excellent interpersonal and influencing ability
• High attention to detail and execution discipline

What We Offer

• Opportunity to work in a leading management consulting firm
• Exposure to high-impact projects and diverse industries
• Continuous learning and professional development
• Competitive compensation and performance-based rewards