Learning & Development Officer at Human Capital Partners (HCP)

• This role reports to the Manager and Senior Manager of the Learning and Development (L&D) Unit and serves as the project manager for core L&D services, including operations related to open training, e-learning, or implants.

Responsibilities include:

• Coordinating and managing L&D services, from marketing and client meetings to needs analysis, curriculum design, content development, implementation, evaluation, and reporting.
• Conducting third-level reviews of L&D documents (e.g., proposals, reports).
• Supervising team members (SAs, ESAs, and interns) and providing coaching, delegating tasks, and tracking performance.
• Facilitating training sessions and developing training modules independently.
• Managing team performance and development while ensuring team motivation and productivity.
• Build client relationships for business development and contribute innovative ideas for L&D process improvement.
• Oversee logistics for training engagements and monitor L&D data quality.

Requirements include:

• Minimum of 5 years ‘Learning and development experience preferably from a Human Resources Consulting environment.
• First degree in Human Resources, Social Sciences, Humanities or a related discipline with a minimum of a 2nd Class grade from an accredited university.
• Postgraduate degree and relevant professional certifications such as CIPM, SHRM, CIPD, etc., will be an added advantage.
• Proficiency in Microsoft Office Suite – Word, PowerPoint, Excel (Basic Proficiency Level)