Learning & Development (L&D) Manager at Workforce Group

Job Description

• The L&D Manager will be responsible for assessing customer needs and delivering tailored training programmes to meet the needs of a diverse audience. This role is customer centric.

Educational Qualification

• A Bachelor’s Degree from an accredited university.
• Master’s Degree in Business Administration is desirable.

Professional Qualification:

• An HR Certification is desirable

Desired Experience/Knowledge:

• 6 - 8years’ related experience
• Strong background within education, training or organization development required.
• Demonstrated effectiveness as a performance consultant, training and development specialist, and instructional designer.
• Role Competencies / Skills:
• Ability to position and deliver impactful learning programmes that leverage appropriate and innovative technology
• Knowledge and ability to deliver Virtual instruction
• Demonstrable passion for learning and deep knowledge of ecosystem
• Knowledge of varied technology-enabled learning delivery platforms
• Ability to apply knowledge of pedagogical principles and facilitation skills to best meet learners’ needs.
• Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions
• Detail-oriented, highly organized individual and strong team player.
• Accomplished communicator, fluent and articulate in spoken English.
• Ability to effectively manage multiple projects in a fast-paced environment.
• Advanced PowerPoint skills
• Instructional Design skills
• Data Analysis skills
• Business intelligence Skills
• Closing skills, motivation for sales, prospecting skills, sales planning and sound industry knowledge
• Strong presentation and facilitation skills.
• Solid project management skills.
• Effectively build relationships with senior leadership as well as educational institutions, vendors, professional and community organisations
• Ability to engage in compelling conversations with potential clients and close the deal.
• Demonstrated knowledge and understanding of adult learning principles, methods, theories, concepts and a wide range of training methods, techniques and formats.

Personal Attribute & Character:

• Resourcefulness and Creativity
• An unbiased perspective
• A positive collaborative approach, honesty, personal integrity, and ability to work well within a team are highly valued and integral to the role
• Good understanding of group dynamics
• Good listener
• Logical decision-maker
• Strongly self-motivated and driven to produce results
• Strives for world-class excellence and service delivery.