Learning and Development Officer at Ingenuity HR Solutions

• The Learning and Development (L&D) Officer is responsible for the planning, coordination, and implementation of training and development programs that enhance the skills, knowledge, and performance of employees.
• This role involves assessing organizational needs, designing curricula, and ensuring that training programs align with the company's strategic goals.

KEY RESPONSIBILITIES:

• Design, develop, and implement training programs that address specific business needs and employee skills gaps.
• Create training materials such as manuals, e-learning modules, and instructional guides.
• Conduct training needs assessments through surveys, interviews, and consultations with managers.
• Analyze and identify skills gaps to tailor development programs accordingly.
• Deliver training sessions using various methods (e.g., workshops, seminars, e-learning).
• Coordinate with external trainers and vendors when necessary.
• Assess the effectiveness of training programs through evaluations, feedback, and performance metrics.
• Continuously improve training programs based on feedback and results.
• Support career development initiatives and individual employee development plans.
• Provide coaching and mentoring to employees to enhance their skills and career progression.
• Ensure all training programs comply with relevant regulations and standards.
• Maintain accurate records of training activities, attendance, and outcomes.
• Manage the training budget, ensuring cost-effective use of resources.
• Source and manage relationships with training providers and vendors.

QUALIFICATION AND EXPERIENCE:

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• Minimum of 2-3 years of experience in learning and development or a related role.
• Strong knowledge of training methodologies
• Excellent presentation and facilitation skills.
• Proficient in using learning management systems (LMS) and e-learning platforms.
• Strong analytical skills for needs assessment and program evaluation.
• Good project management skills.
• Excellent communication and interpersonal skills.

COMPETENCY AND SKILL REQUIREMENTS:

• Highly organized with strong attention to detail.
• Ability to work independently and as part of a team.
• Adaptable and open to continuous learning and improvement.
• Strong problem-solving skills and creativity in developing training solutions.