Lead Konga Boss Affiliate at Konga Online Shopping Limited

Job Category: Senior Officer Level
Reports to: Head of Konga Boss Operations

Role Summary

• Managing internal processes to achieve growth in the affiliate network.

Role Responsibilities

• Searching and identifying potential affiliates
• Reactivating old affiliate and growing affiliates to also becoming agents.
• Constant communication with affiliates (replying to emails, follow ups)
• Monitoring affiliates activities and performance, including transaction check (fraud risk, unusual activities)
• Ensuring affiliates compliance with company policies and brand guidelines in online channels
• Keeping affiliates up to date on program and product enhancement
• Evaluating and validating affiliates needs and requirements
• Periodic discussions/trainings with affiliates on platform functions and sales strategies
• Content management for newsletters, system emails, affiliate sign up landing page.
• Preparing promotional assets for affiliates such as ready-to-use banner, text and screenshots.
• Ensuring sales target is met via the affiliate network
• Ensuring timely and accurate payment of commission to affiliates
• Prioritizing tasks
• Developing new functionalities

Professional Skills & Qualifications Required

• Great level of interpersonal relationship skills
• Very Accurate documentation
• High level of tolerance
• Accurate Information
• Very well organized
• Good problem solving skills
• Knowledge of Microsoft Office
• Customer Service
• Good negotiation skills
• Proficient in the use of ICT/APP systems and applications.
• Must be able to pay attention to details in order to give accurate information.
• University degree.
• Experience in resolving issues and managing customers.
• Excellent analytical skills.

Why Work With Konga?

• A unique opportunity to work in a fast paced, structured and technologically driven environment
• The opportunity to become part of a highly professional and dynamic team growing the ecommerce space in Nigeria
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our fast growing businesses.
• This role shall be remunerated adequately.