Lead, Digital Communications at Felton Energy Services Ltd (FESL)

Role Summary

• The Lead, Digital Communications will be responsible for building and managing the Group's digital communications presence from inception.
• This role will lead the execution of digital content, platform management, and engagement strategies in alignment with corporate communications objectives.

Key Responsibilities

Digital Strategy & Platform Execution

• Set up and manage corporate digital platforms, including website and social media channels.
• Execute digital communications strategies developed in collaboration with the Corporate

Communications Lead

• Ensure consistent brand tone and messaging across all digital platforms.
• Content Development & Management
• Develop and manage digital content calendars and publishing schedules.
• Create and curate content aligned with corporate messaging and campaigns.
• Collaborate with internal teams to translate business activities into digital content.

Engagement, Monitoring & Reporting

• Monitor online engagement, sentiment, and conversations.
• Escalate issues and reputational risks in line with agreed protocols.
• Track performance metrics and provide reports to the Corporate Communications Lead

Collaboration & Governance

• Work closely with the Corporate Communications Lead to ensure alignment and consistency.
• Support the implementation of digital communications policies and guidelines.
• Assist in scaling the digital communications function over time.

Requirements

• Minimum of 3 years' experience in digital communications, content management, or social media strategy.
• Strong understanding of digital platforms, analytics, and trends.
• Experience working within structured governance or with external agencies is an advantage.
• Ability to execute independently in a growing department.

Key Competencies

• Digital execution excellence
• Analytical thinking
• Creativity balanced with governance
• Strong collaboration skills
• Attention to detail and responsiveness