Law Enforcement Agency (LEA) Officer at OPay

Department: Compliance & Legal

Reports To: Team Lead, Compliance Investigations

Job Summary

The Law Enforcement Agency (LEA) Officer will act as the central liaison between the organization and external law enforcement (EFCC, NPF, DSS, ICPC, etc.) and regulatory (CBN, NFIU, SEC etc.) agencies. This role is responsible for managing official requests, responding to subpoenas and court orders, handling law enforcement visitations, and ensuring proper internal escalation and legal compliance. The ideal candidate should have strong analytical, communication, and coordination skills to support investigations and ensure timely resolution of LEA matters.

Key Responsibilities

Law Enforcement Liaison

• Serve as the primary contact for all interactions with law enforcement and regulatory bodies.
• Facilitate timely and professional engagement between the organization and agencies such as EFCC, NPF, ICPC, DSS, NSCDC, etc.
• Maintain accurate and up-to-date documentation of LEA cases, visits, requests, and corresponding responses in line with data privacy standards.

Law Enforcement Invitations & Visitations

• Coordinate the handling of law enforcement summons, invitations, and on-site visits.
• Ensure proper documentation, escalation, and engagement of relevant stakeholders, including Legal and Compliance teams.
• Represent the organization during physical visits, interrogations, and official meetings, ensuring the bank\'s interest is protected.

Court Order Compliance:

• Execute wallet restrictions (freeze/lien) and reversals strictly based on valid and approved court orders from the legal team.
• Process fund-freeze and refund actions on RCC/Admin dashboard as instructed.

Investigation & Case Handling

• Collaborate with internal teams (Fraud Investigation, Legal, Transaction Monitoring) to support ongoing investigations.
• Review, process, and respond to subpoenas, court orders, and official requests from law enforcement agencies.
• Analyze suspicious transaction data and provide detailed documentation or reports when required by external authorities.

Collaboration & Intelligence Sharing

• Work cross-functionally with AML/CFT, Fraud, and Compliance units to enhance fraud detection, response, and intelligence sharing.
• Identify and communicate financial crime trends, emerging threats, and systemic risks to appropriate internal teams for proactive action.

Reporting & Data Management

• Develop and submit periodic reports detailing law enforcement activities, investigations handled, and resolution timelines.
• Maintain comprehensive internal records and databases to track the status and history of LEA cases and engagements.
• Analyze data to identify risk trends and provide insights for improving the bank’s compliance posture and fraud mitigation efforts.

Qualifications & Requirements

• Bachelor’s degree in Law, Criminology, Accounting, Business Administration, or a related field.
• Minimum of 2–5 years of experience in a compliance, law enforcement liaison, or investigation role within a financial institution or fintech.
• Strong knowledge of Nigerian law enforcement structures, AML/CFT frameworks, and regulatory expectations.
• Experience in responding to subpoenas, court orders, and official requests in a regulated industry.
• High attention to detail with excellent organizational, documentation, and analytical skills.
• Strong interpersonal and communication abilities; able to engage confidently with both internal and external stakeholders.
• Proficiency with compliance or investigation tools/dashboards
• Ability to handle sensitive matters with discretion, confidentiality, and professionalism.
• Experience working with or within law enforcement agencies is an added advantage.