Knowledge Management and Documentation Officer (KMDO) at MSI Reproductive Choices

About the Role

• The KM/DO will work with the strategic research manager to strengthen MSIN knowledge management system, develop, and implement cutting edge KM strategies to enhance efficiency through information sharing, and use for business and operational decision making.

Duties and Responsibilities

• The role holder will be responsible for the following:
• Embedding MSIN the revised Knowledge management strategy to increase access to knowledge sources/products, timely retrieval, updates, and improve collaboration among teams
• Leading the implementation of the MSIN Knowledge Management Strategy, development of KM products, monitoring, and evaluation of KM.
• Providing KM technical guidance and support to the country and subnational Teams. Drive electronic archival of documents in the country and subnational offices in accordance with data privacy guideline
• Managing end-to-end research and/or learning activities on client experience surveys, impact modelling, market research, consumer research including the development of protocol, tools design and testing, ethics reviews, quality assurance, training, data cleaning and analysis, reporting, and evidence translation to action.
• Driving documentation and knowledge sharing culture, facilitate knowledge cafes, journal club, host research days with internal and external stakeholders, and disseminate KM and research products e.g. Factsheets, Evidence and Learning Briefs, Abstracts, Journal Articles.
• Supporting development and proofreading of technical reports, abstracts, manuscripts
• Providing KM related support to the FMOH on need basis
• Performing any other KM, Research and Learning related duties that may be assigned

Educational Qualification 

• A master’s degree or higher degree in Public Health, or Social Sciences
• Not less than 5 years of progressive experience in knowledge management and applied research 
• Demonstrated Knowledge Management and Research experience with conference abstracts and Journal publications
• Journalistic experience is an added advantage 

Skills and Experience 

• Have extensive knowledge of KM tools
• Be super comfortable with qualitative (Atlas ti or Nvivo) and quantitative research methods and tools (SPSS, STATA, or R)
• Excellent project management skills useful for planning, multi-tasking, prioritising, managing teams, driving effectiveness and efficiency
• Critical thinking and problem-solving skills
• Have excellent oral and written communication skills
• Have strong people and stakeholder management skills
• Have the know-how to build a learning culture, mentor/coach, and drive cross-functional collaboration 
• Be tech savvy 
• Be a good leader

Attitude/Motivation

• Self-motivated and result oriented
• Curious and learning mindset
• Resilient to drive change
•  “Can do” attitude
• Comfortable working in a multi-cultural setting
• Pro-choice