Key Account Manager at CIG Motor Ltd

What you will do

• Responsible for strategic planning to improve client results;
• Expand and maintain key client relationships to consistently generate revenue for the company;
• Develop and establish a solid and trust relationship between major key clients and company;
• Analyze client data to provide customer relationship management;
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders;
• Work with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met;
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions;
• Resolve key client issues and complaints;
• Anticipate key account changes and improvements;
• Manage communications between key clients and internal teams;
• Manage account team assigned to each client;
• Negotiate contracts with the client and establishing a timeline of performance;
• Establish and overseeing internal budgets with the company and external budgets with the client;
• Collaborate with the sales team to maximize profit by up-selling or cross-selling
• Meet all client needs and deliverables according to proposed timelines

What you should have

• Bachelor’s degree in marketing, business administration, sales, or relevant field; Master’s degree preferred
• Relevant sales and marketing professional certifications are an added advantage
• Minimum of 7 years work experience in B2B Sales, managing company’s account
• Ability to expand the company with new sales, clients/leads, and territories
• Ability to analyze data and sales statistics and translate results into better solutions
• Strong negotiation skills, with ability to follow-through on client contracts
• Ability to multitask and manage more than one client account
• Proven results of delivering client solutions and meeting sales goals
• Strong business sense and industry expertise
• Excellent customer service and persuasive skills