Frigoglass is a strategic partner to beverage brands throughout the world. We are the global leader in the Ice Cold Merchandisers (ICM) market and the principal supplier of glass packaging in the high growth markets of West Africa.
Frigoglass has long-standing relationships with blue chip customers in the soft drinks and beverage industries. Our bespoke...
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To manage customer accounts, follow up, and meet with assigned customers in the coverage area.
Responsibilities
Implement Accounts sales plan and planning agreements, in order to ensure annual sales objectives are achieved. Focus on annual/quarterly cost triggers related to customer prices and implement or negotiate where necessary.
Investigate new opportunities to increase our market share, in order to expand current business relationships and increase the value of customer accounts.
Review Customer Accounts results on a monthly basis, explain the reasons for any deviations and take corrective actions, in order to be aligned with the agreed budget and planning agreement.
Gain in-depth knowledge of customers’ cyclical demand to improve service and recognize opportunities. Use this information to gather forecasts and share with the planner to facilitate the demand plans
Focus on stock levels, ensuring slow moving stock is attended to quickly.
Maintain frequent communication and make planned visits to customers to evaluate and resolve complaints and continuously reinforce relations to increase customer satisfaction.
Provide ongoing (dynamic) analysis of market conditions and competitor activity to the company management and sales force to keep them informed about the market trends.
Negotiate and implement the annual business budget and planning agreements, in line with sales turnover, profitability and other KPIs, to achieve agreed profits.
Qualifications & Experience
Bachelor's Degree or Higher National Diploma (HND) in Marketing or other sales related fields
4-6 years’ experience
Knowledge of Microsoft Dynamics Navision or any other Enterprise resource planning (ERP) software
Knowledge of Microsoft Excel, PowerPoint Presentation
Experience in the commercial/sales area from a B2B company
Experience in logistics/manufacturing sector is preferable