Key Account Associate - POS Merchant Acquiring at PalmPay

PalmPay Limited is looking to employ a passion-driven and detail-oriented Key Account Associate (Merchant Acquiring) to identify business growth opportunities and develop strategies to increase company sales.
The Key Account Associate will be responsible for driving offline and online merchant-acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc), and developing strategies to increase sales revenue.
The ideal candidate will be apt in building strong relationships with strategic merchants and will be able to identify needs and requirements to promote the organisation’s solution and achieve mutual satisfaction.

Duties and Responsibilities:

• Merchant Acquiring in all key sectors 
• Engaging with corporate organisations to introduce them to our products.
• Train merchants on the benefits of all products.
• Solve related issues reported by merchants.
• Continuously build merchant networks.
• Setting goals and developing plans for business and revenue growth.
• Foster and develop relationships with clients.
• Have a good understanding of overall products and services and be able to advise others about them.

Person Specification:

• Bachelor’s Degree, HND or its equivalent in Sales and Marketing or related fields.
• Minimum of 2 - 3 years of experience as a Merchant Acquisition Executive in Fintech, Agency Banking Firm, or Direct Sales Executive in a Commercial Bank, FMCG.
• Previous achievements in the public and private sectors.
• Comprehensive understanding of POS business and agency banking and merchant scenarios.
• Strong marketing skills.
• Strong customer/client engagement skills.
• Must possess good negotiation and analytical skills.
• A strong record of success within key account management, ideally within the fintech industry is a must.
• Proficiency in all Microsoft Office applications.

Other Skills:

• Extremely flexible, result-oriented, and hardworking with a strong track record of success.
• Self-motivated and able to work independently to meet and exceed sales targets.
• Proven experience in merchant acquisition is a plus.
• Must possess excellent communication and interpersonal skills.