At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven insights to help us understand you better and build useful financial products for your personal and business needs - like convenient loans to help you do more today, savings to keep you on track for your goals and investments that’ll generate more money for you.
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In this role, you’ll be required to complete all service Operational activities within the stipulated OLAs using defined processes to retain clients and meet required service benchmark(s).
Requirements
Manage Multi-level stakeholder relationships across the bank
Manage Operations Dashboard for effective performance & KPI monitoring
Manage the CORE Banking Application including vendor relationships for effective utilization and performance Optimization
Work with required stakeholders to develop the operations and repayment instrument performance tracking dashboard
Strategically develop solution(s) to reduce Operational issues/issues within Operations
Operational Reporting & Automation
Required:
A minimum of 2 years’ experience in banking operations
Strong understanding of Electronic repayment instruments management like Paystack, Remita Flutterwave, PayU etc. is a plus
Knowledge and understanding of the Nigerian Micro-lending market
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