IT Technical Sales Representative at Afripoint Group Limited

Job Summary

• Afripoint Group Limited is seeking a dynamic and result-oriented IT Technical Sales Representative to drive business growth by identifying opportunities, promoting IT solutions, and closing sales deals with clients across various sectors.
• The ideal candidate should possess a strong understanding of technology products/services alongside excellent sales and relationship management skills.

Key Responsibilities
Sales & Business Development:

• Identify and generate new business opportunities for the company’s IT products and services
• Develop and maintain strong relationships with prospective and existing clients
• Meet and exceed assigned sales targets and revenue goals
• Conduct market research and competitor analysis.

Client Engagement:

• Understand customer business needs and recommend suitable IT solutions
• Prepare and deliver product presentations, demonstrations, and proposals
• Follow up on leads, inquiries, and ongoing negotiations
• Provide excellent customer support before and after sales

Technical Support & Solution Selling:

• Explain technical products/services clearly to clients
• Collaborate with technical teams to develop customized solutions
• Assist clients in understanding system functionality and benefits
• Escalate technical issues where necessary.

Reporting & Documentation:

• Maintain accurate records of sales activities and customer interactions
• Prepare weekly and monthly sales reports
• Update CRM systems and pipeline tracking tools regularly

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Marketing, or related fields
• Professional certifications in sales or IT are an added advantage

Experience:

• Minimum of 2–4 years experience in IT sales or technical sales
• Proven experience in selling technology products or digital solutions

Required Skills:

• Strong understanding of IT products and services
• Excellent communication and presentation skills
• Negotiation and relationship management skills
• Ability to explain technical concepts to non-technical users
• Proficiency in Microsoft Office and CRM tools
• Strong problem-solving and analytical abilities.

Key Competencies:

• Target-driven and self-motivated
• Strong interpersonal skills
• Customer-centric mindset
• Professionalism and integrity
• Ability to work independently and within a team.

Added Advantage
Candidates with experience in any of the following areas will have an added advantage:

• Software/SaaS sales
• IT infrastructure solutions
• Cloud services
• Networking and cybersecurity solutions
• Digital transformation services.