IT Officer at The Confederation of African Football (CAF)

Responsibilities

• Manage & plan CAF’s Cloud platforms such as Exchange Online, Teams, Azure AD, and Microsoft Endpoint Manager (Intune MAM, MDM).
• Provide primary administration and tier 3 technical support for Azure, Office 365, and Azure Active Directory services in multiple domains/tenants.
• Perform daily & weekly maintenance routines by proactively actioning on alerts from Monitoring systems related to the above-mentioned technologies.
• Manage M365 subscriptions, licenses, identity management and automations using PowerShell, other scripting languages, or Microsoft Graph API.
• Manage and provide technical expertise with migrating email from various platforms and tenants to M365 to support mergers and acquisition activities.
• Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability in Azure and Office 365 environments.
• Review Azure internal expenditure, develop, and present reports to stakeholders to take cost reduction actions.
• Work parallelly with support and on-going technology projects as assigned.
• Develop processes, and procedures for the infrastructure and cloud components. 
• Provide after-hours support when needed for critical systems (Ex: Maintenance & Escalations) and collaborate with Team members in different time zones.
• Install, configure, test, and maintain operating systems, application software and system management tools.
• Maintain security, backup, and redundancy strategies.
• Single point of contact for Hardware for CAF colleagues.
• Maintain the inventory of hardware components and software licenses and ensure they are correctly registered against the right person.
• Provide periodic reports to the CAF IT management.
• Assist with other duties as directed by management and achieve goals set to be align with organizational goals.

Requirements (Profile)

• Bachelor's Degree in Information Technology, Computer Science, Engineering or similar.  
• At least 3 years’ experience in the IT field. 
• Fluent in English both written and spoken is a must; command of any of the other CAF official language (French, Arabic) is a plus.
• Strong problem-solving skills and interest in cloud computing and cyber security.
• Experience in multi-tenant Azure and Office 365 environments.
• Experience in Microsoft service within Azure Active Directory.
• Experience in Scripting/Automations using PowerShell or another scripting language.
• Microsoft 365 certified enterprise Administrator expert.
• Experience in Azure Monitor and Log Analytics.
• Good problem solving, and communication skills. 
• UNIX system administration.

We Offer

• An interesting and varied job in an exciting and innovative international organization.
• Attractive employment conditions.
• The opportunity to be part of a highly committed international team.
• Quality social security coverage.
• An excellent pension schemes.