IT Officer at SIMS Nigeria Limited

Location: Trans-Amadi, Rivers

About the Role

• We are seeking a proactive and skilled IT Officer to support our technology operations, ensure system reliability, and provide technical assistance across the organization.
• The ideal candidate will be hands-on, solution-oriented, and able to manage both hardware and software issues while contributing to the overall efficiency of our IT infrastructure.

Key Responsibilities

• Provide first-line technical support to staff on hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Troubleshoot system and network problems, diagnosing and resolving issues promptly.
• Support and maintain company networks, internet connectivity, and servers.
• Assist in system upgrades, backups, and regular maintenance tasks.
• Ensure IT security protocols are followed, including antivirus management and user access control.
• Manage IT inventory and keep accurate records of devices and licenses.
• Collaborate with external vendors or service providers when needed.
• Support the implementation of new systems or applications.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support or a similar role.
• Strong knowledge of Windows operating systems and Microsoft 365.
• Understanding of networking concepts (LAN/WAN, routers, switches).
• Ability to troubleshoot hardware and software issues effectively.
• Good documentation and reporting skills.
• Strong communication and customer-service mindset.

Preferred Skills (Added Advantage):

• Experience with IT security tools and best practices.
• Knowledge of server administration or basic database management.
• Familiarity with cloud services (Azure, AWS, Google Workspace).

Key Competencies:

• Problem-solving ability
• Attention to detail
• Teamwork and collaboration
• Time management.