IT Infrastructure Specialist at Huawei Technologies Co. Ltd.

Roles And Responsibilities

• Perform daily health check (performance, CPU Usage, file system space, Memory usage) to ensure that servers are running healthy.
• Perform user administration and restrict system access to authorized personnel’s.
• Responsible for UNIX/Linux Server Administration
• Responsible for Storage Administration
• Responsible for enterprise Spare Part request handling for Technical Changes/RFC operations
• Installation and configuration of UNIX / Linux Systems hardware and software, in line with change and release management procedures.
• Maintain proper security of all UNIX Enterprise Systems as well as backup solutions
• Apply patches as required to keep the servers and systems up to date in coordination with OEM support whilst complying with change management process
• Coordinate with the vendors/service provider for support if needed according to signed maintenance contract.
• Participate in Capacity planning and systems enhancement for related systems.
• Maintain proper backup RPO and RTO based on customer agreement
• Planning, deployment, configuration of Backup infrastructure
• Setup Backup Policies and manage backup and restore operations
• Handle Offsite Backup Tape Management.
• Liaise with other teams for issues related to support or business requirements (server, storage, backup/restore, access etc...)
• Ensuring compliance with License agreements.
• Provide operational report based on agreed SLA
• Close all assigned service desk cases reported for systems issues with in the response and resolution time agreed in the SLA.
• Adherence to the Quality procedures that are agreed to be part of the service management scope.
• Implement Huawei Cloud solutions, Data Migration and Replication Solutions.
• Disaster Recovery and Business Continuity solution Deployment and Administration (Commvault/Netbackup Solutions)
• Cloud Platform Support and administration for VMWARE/FusionSphere/Huawei cloud ManageONE ServiceCenter and Operation Center

Education And Experience

• B. Sc. in Computer Engineering or related courses
• 10 Years of experience

Competence/Certifications:

• ITIL V3 Foundation certification
• UNIX: (SOLARIS/HPUX)
• BACKUP: ,COMMVAULT & NETBACKUP
• Hardware: Huawei Servers/Storages/Switches
• Cloud/Virtualisation : Huawei Cloud(FusionSphere),VMWARE
• OS: Windows, Linux, UNIX