IT Helpdesk Officer at PRIMERO Transport Services Limited

Responsibilities

• Serve as the first point of contact for all staff seeking technical assistance.
• Maintains stock of equipment, consumables, and other supplies
• Installing and configuring computer hardware, software, system network, printers, scanners and more
• Identifies, investigates, and resolves user problems with computer software and hardware
• Arranges maintenance services with software or hardware vendors to repair or replace defective products
• Maintains knowledge of technology innovations and trends
• Planning and undertaking scheduled maintenance upgrades
• Checking computer equipment for electrical safety

Requirements

• Bachelor's Degree in Computer Science
• 2 years of experience in technical support
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Ability to explain technical issues to technical and non-technical employees
• Strong analytical and problem-solving skills
• Proficient with or the ability to quickly learn an array of computer hardware and software.
• Proximity to Ikorodu is compulsory,
• Must be available for immediate resumption.