IT Consultant - Nigeria at International Foundation for Electoral Systems (IFES)

Division: Program Management

Status: Local National Consultant

Position Number: 22:106

IFES requires part time individual IT Consultant Services for its office in Abuja, Nigeria. The incumbent will bill IFES at an hourly rate, for a maximum number of 1 56 billable days during the period of performance ( May 1 , 20 22 to April 30, 2023 ).

IFES COVID-19 Vaccine Requirement

N/A

Job Responsibilities

The IT services required include, but are not limited to:

• Install work places for newcomers
• Prepare and install standard IT environment ( e.g. laptops & peripheral equipment)
• Install, configure and upgrade operating systems and software, using standard business and administrative packages; recommends and/or performs upgrades on systems
• Respond to support requests, diagnosing equipment and configuration issues with a variety of applications on desktops and laptops remotely or directly on the user-side
• Install, assemble and configure peripherals such as printers, scanners and related hardware
• Assist in the installation of network infrastructure including cabling, communications equipment and telecommunications hardware
• Assist in the organization of presentations, audio and video-conferencing (equipment setup, configuration and testing), working closely
• with end-users to resolve specific problems maintaining a high level of end-user satisfaction
• Troubleshoot problems with computer systems, including troubleshooting hardware and software, email, network and peripheral equipment problems
• Work with procurement staff on the procurement of IT hardware and software
• Performing asset inventory activities as needed
• Communicate with vendors to resolve technical problems with computing software and hardware
• Train other staff on software and hardware
• Work with IFES HQ IT staff to configure user accounts, attain licenses, and provide access to IFES resources

Qualifications & Experience

• B.Sc/B.Eng Computer Science/Engineering
• Minimum of 5 years relevant field experience with reputable Organizations or International NGOs
• Proficient in English

Skills And Requirements

• Five years of e xperience troubleshooting software and hardware issues.
• Experience in imaging laptops.
• Technical mind set
• Knowledge of computer, information, and network security
• Knowledge of local area networking, such as wireless networking and voice connection, and data analysis
• Organized mind
• Attention to detail
• In-depth knowledge of computer systems for Windows 10 or 11.
• Enthusiasm