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  • Posted: Feb 2, 2023
    Deadline: Feb 12, 2023
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    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
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    IT Change Analyst

    Workforce group is recruiting IT Change Analyst for a client

    Qualification: Hnd/BSc minimum of Lower Credit/Second class lower in related discipline

    Experience: Minimum of 0-2 years relevant experience

    Skills Required/Person Specification:

    • People Management
    • Customer Focus
    • Integrity
    • Ability to work well under pressure.
    • Excellent verbal and written communication skills.
    • Ability to work with minimal supervision.
    • A hands-on officer who is technically savvy, mutable, and works well with both internal and cross-functional teams, Users, and top management.
    • Take appropriate decisions whilst at the same time, ensuring that others do likewise.
    • Remain rational when dealing with others, work within organizational requirements, be systematic and factual when dealing with colleagues, and handle conflict by adopting a logical and unemotional approach until a solution becomes achievable.
    • Work persistently when gathering information and seeking solutions to problems

    Brief Job Description

    • Review and record requests for change (RFCs)
    • Categorize change requests
    • Prioritize changes according to business objectives
    • Accept or reject RFCs
    • Convene the change advisory board (CAB) meetings.
    • Create and circulate the change schedule
    • Initiate and follow through with the Post Implementation Reviews (PIRs) after deployments
    • Maintain all change documentation (policies, procedures, templates, etc.)
    • Produce management reports
    • Identify opportunities for service improvements

    Salary: 102,000 + other benefits

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@workforcegroup.com using the position as subject of email.

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