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  • Posted: Feb 24, 2021
    Deadline: Mar 5, 2021
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    Viva Cinemas is Nigeria’s leading cinema developers and operators of multiplex cinemas in Nigeria. Viva Cinemas is part of the Persianas Group, The Persianas Group has grown significantly since being founded in 1990 and established a proven capability to initiate, secure, construct, deliver and manage real estate developments across Nigeria. We have u...
    Read more about this company

     

    IT Assistant

    Strategy & Planning

    • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
    • Accurately document instances of hardware failure, repair, installation, and removal.
    • Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
    • Support development and implementation of new computer projects and new hardware installations.
    • Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
    • Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans.

    Acquisition & Deployment

    • Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase.
    • Write technical specifications for purchase of PCs and related products.
    • Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.

    Operational Management

    • Work with end users to identify and deliver required PC service levels.
    • Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
    • Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
    • Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
    • In-Charge the helpdesk system to have better response time
    • Knowledgeable in the configuration of routers and firewalls
    • Ability to determine potential risks
    • Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
    • Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems.
    • Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
    • Monitor and test PC performance and provide PC performance statistics and reports.
    • Construct, install, and test customized configurations based on various platforms and operating systems.
    • If necessary, liaise with third-party support and PC equipment vendors.
    • Provide guidance to junior members of the team if required.

    Method of Application

    Interested and qualified candidates should forward their CV to: jobs@vivacinemas.com using the position as subject of email.

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