Information Technology Support Assistant (Junior IT Officer) at Wemy Industries Limited

Job Summary

• The IT Officer will be responsible for resolving technical issues faced by users/employees and will be one who is well vast and experienced in resolving issues of software and hardware - networking, systems administration and the maintenance of computer systems and on CCTV cameras/biometric machines.

Responsibilities

• Providing leadership and serving as coach and mentor to team members
• Server management and database administration
• Installing and configuring computer hardware, software (Oracle), systems, networks, printers, scanners and other office technology/IT equipment
• Installation and maintenance of CCTV cameras across the factory premises
• Monitoring and maintaining computer systems and networks
• Proactively anticipating technical issues and mitigating them
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (physically and/or remotely)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary.

Requirements

• BSc / HND in Computer Science, Information Technology or a related discipline.
• 6 years plus of related experience, preferably in the FMCG/Manufacturing industry.
• Experience in server management and database administration.
• Qualified IT professional with relevant certification.
• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines.
• An ability to prioritize tasks.
• A keen eye for detail.
• Knowledge and experience in networking, Oracle ERP, systems administration and in the installation and maintenance of CCTV cameras/biometric machines is very essential for this position.