Information Technology Assistant (Power Platform Developer) at Save The Children

KEY AREASOF ACCOUNTABILITY:

The Information Technology Assistant shall be accountable on the following key areas in Abuja, Kogi and Kaduna field offices of Save the Children International programin Nigeria:

App Development

• Build and maintain model-driven and canvas applications.
• Apply Power platform skills in solving organisational problems
• Assisting in collecting and identifying functional and technical requirements
• Troubleshoot bugs and recommend ways to fix them.
• Being adept at leveraging new approaches to solutions for system design and functionality
• Addressing and remediating security vulnerability findings in PowerApps
• Work directly with clients to support various projects and solutions.
• Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise.
• Installation and configuration of data gateways where needed.
• Development of Azure logic apps and functions and Power BI development.
• Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365.
• Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.
• Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement.
• Integrate various data collections tools with databases through Power Platform.

Incident Management

• Providing first level on IT helpdesk support in assigned field offices
• Communicating any servicedisruptions to users, opportunities and other relevantpolicies
• Carry out any other tasks required by the line manager

Security and Backup

• Keep the network and all computer systems safe, secure and virus-free.
• Report any alleged or suspected misuse of IT systems/equipment, lapses of security and major violations of organizational standards to the in-country IT representative.
• Ensure proper backup of all staff information, files and folders.

Other - 1st Level IT Support, Data Analysis experience using Microsoft Power BI, security experience

Working Contacts

• Internal SCI Staff in Abuja,Kogi and Kadunafield offices, NigeriaIT team
• External IT Contractors and Serviceproviders as managedby the in-country IT representative

SKILLS AND BEHAVIOURS (our Values in Practice) Accountability:

• Holds self accountable for making decisions, managing resources efficiently, achieving and rolemodelling Save the Children values
• Holds the team and partnersaccountable to deliver on their responsibilities - giving them the freedomto deliver in the best way they see fit, providing the necessary development to improve performance and applyingappropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages othersto do the same
• Widely sharestheir personal vision for Savethe Children, engagesand motivates others
• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and externalpartners and supporters
• Values diversity, sees itas a source of competitive strength

SKILLS &EXPERIENCE

Essential

• Developing Apps using Power Platform
• Supporting the IT team
• Applying Power Apps including an in-depth understanding of customisation, configuration, integration, and extensibility, as well as boundaries and constraints
• Assisting in collecting and identifying functional requirements
• Raising the causes of bugs or potential issues of the product are skills that we hope you have and we will also help you develop
• Being adept at leveraging new approaches to solutions for system design and functionality
• Addressing and remediating security vulnerability findings in PowerApps
• Work directly with clients to support various projects and solutions.
• Responsible for developing PowerApps model and canvas driven apps
• Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise.
• Installation and configuration of data gateways.
• Development of Azure logic apps and functions and Power BI development.
• Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365.
• Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.
• Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement.
• Holistic understanding of Microsoft 365
• The successful candidate will have excellent communication and organizational skills, including the ability to manage several tasks simultaneously; have strong interpersonal and networking skills and the ability to work with a diverserange of people.
• Level of Education - Degree in IT and related IT certifications.
• Communication &Interpersonal Skill Level- Excellent
• Language Requirements - English - Excellent,
• Level of IT Expertise Required - Excellent

Prior Experience Expectations

• Desired Number of YearsPrior Experience in a Similar Role - 2
• Experience in Serverand Active Directory Management and Power platform development
• Experience in a relatively insecure field-based environment
• 1+ year of experience with Office 365 development utilizing PowerApps, Flow, and Power BI, Teams and SharePoint Online