Information Systems Administrator at Sundry Foods Limited

Required Skill: Experience with databases, networks (LAN, WAN) and patch management, A sound knowledge of computer hardware and diagnostics, Knowledge of Microsoft O365

Required Qualification: A Bachelor's Degree in Computer Science, Information Technology, or other relevant IT courses with a minimum of Second class lower

Extras: Microsoft Certification: MCSA, MCSE or MCITP Server Administrator is desirable

The Information Systems Administrator is responsible for the following roles and responsibilities but not limited to:

• To install and configure computer hardware, networks, operating systems and applications (desktops, laptops and servers).
• Monitor and Maintain IT infrastructure to ensure maximum access, minimized downtime, protection against ICT intrusion and other attacks, regular maintenance and prompt repairs
• To troubleshoot system and network problems and diagnose and solve hardware/software faults promptly.
•  To provide telephone, e-mail and remote support to all IT users, solving their problems and providing procedural documentation as required.
• To maintain the IT Service Desk system, logging all incidents and requests, their resolutions and ensuring that all support tickets are handled effectively and expeditiously.
• To set up new users’ accounts and profiles and deal with password issues
• Ensure integrity of data/information generated by IS/IT system especially as it relates to Point of Sales and ERP systems

Other Requirements:

A minimum of three years relevant experience is required. Role may require travel so only candidates willing and available to travel while on the job should apply.