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  • Posted: Dec 21, 2021
    Deadline: Dec 22, 2021
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    We are the directing and coordinating authority on international health within the United Nations’ system. We do this by: providing leadership on matters critical to health and engaging in partnerships where joint action is needed; shaping the research agenda and stimulating the generation, translation and dissemination of valuable knowledge; set...
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    ICT Officer - NOA

    Ref No: 2107013
    Grade: No grade
    Contractual Arrangement: Special Services Agreement (SSA)
    Contract Duration (Years, Months, Days): 6 Months

    Job Description
    Under the overall supervision and guidance of the WHO Representative of WHO/Nigeria, direct supervision of the Administrative Officer, the incumbent will perform the following tasks:

    Installation, Administration and Maintenance of the Following:

    • ICT Hardware and Software according to AFRO ICT standard
    • ICT services to the office.
    • LAN/WAN and data communications systems
    • Maintain, troubleshoot and repair ICT equipment.
    • Perform daily server backup of data files
    • Disaster recovery procedures
    • ICT infrastructure against hacker and virus protection, protection against power failure, fire protection.
    • ICT equipment and software
    • Administer software and updates
    • Liaise with other UN agencies and external partners on ICT matters.

    Reporting:

    • Make a quarterly report on informatics equipment inventory
    • Provide technical documentation concerning all ICT related activities and update it
    • Make a monthly activity report

    User and Administrative Support:

    • Provide in-house training/assistance to staff on usage of informatics equipment
    • Assist in the design and implementation of database applications and other computer programmes
    • Coordinate the activities of external consultants
    • Act as ICT/AFRO focal point at WHO Country Office level

    Other:

    • Perform other duties as required

    Competencies (Describe the core, management or leadership competencies required, with reference to WHO competency model; list in order of priority, commencing with the most important ones; identify a minimum of three and a maximum of five competencies):

    • Communicating in a credible and effective way
    • Moving forward in a changing Environment
    • Building and promoting partnerships across the organization and beyond
    • Respecting and promoting Individual and Cultural Differences
    • Creating an Empowering and Motivation Environment

    Education (Qualifications)

    • Essential: University Degree in Electronic or Communications Engineering or Computer Technology.
    • Desirable: Master's Degree in Electronic or Communications Engineering or Computer Technology and Certifications in ICT.

    Experience:

    • Essential:  2 years of experience in administration of information and communications technology
    • Desirable: Experience in integrating voice and data communication field.  LAN design, maintenance and troubleshooting roster configuration.  IP address schemes, internet/funnelling.

    Functional Skills and Knowledge
    Describe skills and knowledge specific to the post:

    • Very good knowledge of LAN and TCP/IP networking, Windows 10 operating system, Windows Sever, Microsoft Active Directory and Microsoft Office Applications; Good knowledge of computer security including firewall and virus protection; Good knowledge of Data backup and Disaster Recovery procedures (Veritas Backup Exec is the software used); Good knowledge of Database Programming with visual basic; Good knowledge of Administration of Telecommunication systems including PBX; Ability to analyse and troubleshoot problems; Ability to write technical documents.
    • Ability to organize and provide training for programs and data managers; Work effectively with colleagues and partners at national and international levels; Provide leadership and monitor progress. Computer software program proficiency in software and services including EPI Info, ODK, Google Apps, DHIS2, ArcGIS, Windows Server, Ubuntu Server, App/platform integration with willingness and ability to travel extensively in Nigeria.

    Languages:

    • Excellent knowledge of English.  Knowledge of French will be an added advantage

    Other Skills (e.g. IT):

    • Expert knowledge in video conferencing, management of virtual meetings and providing remote helpdesk support.

    Method of Application

    Note: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.

    Interested and qualified? Go to World Health Organization (WHO) on careers.who.int to apply

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