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  • Posted: Sep 26, 2022
    Deadline: Oct 17, 2022
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  • ENROYALE GLOBAL SERVICES LIMITED is a World-Class Consulting Firm with specialization in Human Resource Management, Management Consultancy Services, Business Development Consultancy Services and Capacity building Services. We are committed to our client’s development and growth through the introduction of internationally proven innovations, ideas, pro...
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    IATA Certified Travel Agent

    Location: Ikeja, Lagos

    Responsibilities

    • Offer all relevant and vital information to clients regarding their travel like guides, itinerariesand brochures
    • Support clients identify their travel plans based on their proposed requirements.
    • Learn all information regarding travel destinations such as prices, language, currency etc. to confidently advise clients.
    • Plan, execute and coordinate travel plans for clients and follow up on their travel calendars
    • Be familiar with aviation regulations, news and other policies as it relates to the business.
    • Drive the company service plans to increase sales and achieve revenue targets.
    • Act as a representative to the company to provide product/service information, answer questions, and resolve customers’ complaints or issues effectively and efficiently.
    • Build sustainable relationships and trust with prospective and existing clients through interactive communication
    • Engage clients professionally through multi-media channels like Phone calls, Emails, WhatsApp, and Social media.
    • Maintain client documents, records of interactions, in-house accounts and file documentation.
    • All other job responsibilities may be required by the management of the organization within the scope of services of the organization.

    Requirements / Qualifications

    • Bachelor’s Degree holder in any relevant course from a reputable university.
    • Hold an International Air Transportation Association (IATA) certification and accreditation
    • Excellent knowledge of travelling software, e.g. computer reservations systems, GDS systems and e-travel
    • Have organizational skills and knowledge of business tools.
    • Proficiency in English; knowledge of additional local and international languages is an advantage
    • Exemplary sales skills and customer-oriented approach.

    Salary
    N80,000 - N100,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their IATA Certificate and CV to: talent@enroyale.consulting using the Job Title as the subject of the email.

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