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  • Posted: Apr 6, 2022
    Deadline: Jun 6, 2022
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  • TAG Energy Nigeria Limited is an integrated service company offering a comprehensive range of oilfield products and support services in the Nigerian Oil and Gas Industry.
    Read more about this company

     

    I.T Support Associate

    Responsibilities

    • Installing and configuring computer hardware, software, systems, networks, printers and scanners
    • Monitoring and maintaining computer systems and networks
    • Responding in a timely manner to service issues and requests
    • Providing technical support across the company (this may be in person or over the phone)
    • Installing and configuring computer hardware operating systems and applications.
    • Monitoring and maintaining computer systems and networks.
    • Talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
    • Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
    • Supporting the roll-out of new applications.
    • Setting up new users accounts and profiles and dealing with password issues.
    • Responding within agreed time limits to call-outs.
    • Working continuously on a task until completion (or referral to third parties, if appropriate).
    • Prioritizing and managing many open cases at one time.
    • Conducting electrical safety checks on computer equipment.

    Job Requirements

    • Degree in Computer Science, Management Information Systems (MIS) or related field.
    • 2 - 5 years relevant experience.
    • Must have excellent communication and presentation skills
    • Resides around Lekki-Ajah environment.
    • Ability to multi-task, prioritize, and manage time effectively
    • An ability to stick to strict deadlines.
    • An ability to prioritise and delegate.
    • A keen eye for detail.
    • Problem solving skill.
    • Excellent customer service skills.
    • Strong troubleshooting and critical thinking skills.
    • Previous working experience in IT support.

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: careers@tagenergygroup.net using the Job Title as the subject of the email.

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