Human Resources Officer at Breakthrough ACTION

Summary

The HR Officer will carry out a wide variety of HR (core), administrative and finance functions including but not limited to talent management, benefits administration, employee relations, consultancy management services and HRIS management. This position will work closely with Operations staff (HR, IT, Finance and Admin teams) as well as relevant Program Technical Leads. S/he will also have close working relationship with staff in state offices as well as BA-N consultants and vendors.

Essential Duties and Responsibilities: 

• In addition to the role summary above described above, specific duties and responsibilities include the following. Other duties will be assigned.
• Carry out end-to-end talent acquisition activities (e.g., posting new VAs, sorting CVs, interviewing, reference checks, preparing new hire paper works’ etc.)
• Together with the HR Assistant, ensure all new hires are properly onboarded (including attending an orientation programs).
• Assist to review staff manual and other operational documents from time to time to ensure a more efficient work process.
• Provide end-to-end local independent consultancy management services (advertisement, selection, contract preparation, contract extension/revision or modification, invoice processing etc.)
• Manage 3rd party relationships (e.g., relations with consultants/vendors) to ensure any form of friction is reduced to the barest minimum – escalate issues where necessary.
• Together with other members of the HR team, ensure BA-N staff and Partners adhere to JHU-CCP & USAID HR and Consultancy (Operations) compliance requirements.
• Manage BA-N Independent Consultancy Database – ensure all required consultancy information are inputted promptly and tracked appropriately.
• Together with other HR team members, input relevant staff information into the HRIS/ERP as required.
• In collaboration with relevant state teams, manage the BA-N Community Volunteer & LGA Supervisor contract lifecycle (i.e., hiring, replacement, payment, contract/benefit revisions, exits etc.)
• Draft and coordinate relevant employee communication, letters and updates.
• Manage and resolve employee relations issues including conflicts, grievances etc.
• Interpret, review and provide guidance/advice to employees on HR and Consultancy Management processes, procedures and policies.
• Support the SHRO to coordinate the implementation of staff development plans and management of annual performance review (APRs).
• Ensure all HR Audit topics are covered and conclude all HR Audit findings.
• Represent HR in strategic meetings in the absence of the SHRO.
• Other duties as identified by supervisor.

Supervisory Responsibilities

This position has no supervisory requirements.  

Qualifications, Skills & Experience

• A Bachelor’s Degree with a minimum of 5 years HR and Independent Consultancy Management donor-funded project experience (especially USAID) is essential for this role.
• Experience working with an HRIS/HR Software/ERP is required for this role.
• Hands-on knowledge of Nigerian Labour Law is compulsory for this role.
• Membership of a relevant HR body/institute such as the CIPMN, SHRM plus relevant certifications from the institutes is a plus.
• Knowledge of basic accounting/finance is essential for this position.
• Customer-service orientation skills, with the motivation and ability to function independently and as a team member.
• Excellent attention to detail is required for this role.
• Exceptional organizational, interpersonal and customer-service orientation skills is a MUST for this position.
• Experience working in a multi-cultural and fast-paced environment is essential to be successful in the role.

Languages Skills

Must be fluent in English (verbal and written)

Knowledge of a major Nigerian language (especially Hausa) is a plus but not required.