Human Resources and Admin Manager at Teal Harmony

Role Summary

• The Human Resources & Administration Manager is responsible for overseeing all aspects of human capital management and administrative operations within the organization.
• This includes managing HR policies, recruitment, performance management, employee relations, training and development, and ensuring smooth administrative support across the interior design projects, showroom operations, and furniture manufacturing unit.
• The role requires a balance of strategic HR leadership and hands-on administrative management to support a dynamic and creative business environment.

Key Responsibilities
Human Resources Management:

• Develop and implement HR strategies, policies, and procedures aligned with company goals.
• Lead the full recruitment cycle (job postings, interviews, selection, onboarding) for design, showroom, and factory staff.
• Oversee performance management, including setting KPIs, conducting appraisals, and supporting career development.
• Drive employee engagement and retention initiatives tailored to diverse teams (designers, sales staff, artisans, factory workers).
• Manage employee relations, grievance handling, conflict resolution, and disciplinary procedures.
• Ensure compliance with labor laws, health and safety standards, and other regulatory requirements.
• Maintain and update HR records, contracts, and employee data in line with best practices.
• Coordinate training programs to build staff capacity (design software, customer service, factory safety, etc.).

Administration & Operations Support:

• Oversee administrative services including office management, logistics, procurement of office supplies, and facility management.
• Support showroom administration – ensuring a conducive work environment, visitor experience, and customer-facing readiness.
• Provide HR and admin support to project teams to ensure smooth execution of interior design and manufacturing projects.
• Manage staff schedules, leave administration, and attendance tracking across departments.
• Supervise administrative staff, drivers, cleaners, and other support personnel.
• Coordinate company-wide communications, staff meetings, and reporting systems.

Strategic Contributions:

• Partner with management to forecast staffing needs for new projects, showroom growth, and factory expansion.
• Contribute to organizational development, culture building, and change management initiatives.
• Implement HR metrics and reporting to track workforce productivity and administrative efficiency.
• Support succession planning and leadership development initiatives.

Qualifications & Skills

• Bachelor’s Degree in Human Resources Management, Business Administration, Industrial Relations, or related field.
• Minimum of 5 – 7 years HR & Admin experience, preferably in manufacturing, retail, or project-based industries.
• Professional HR certification (e.g., CIPM, SHRM, CIPD) is an added advantage.
• Strong knowledge of labor laws, HR best practices, and workplace compliance.
• Proven experience managing diverse teams (creative staff, showroom/sales personnel, and factory workers).
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and problem-solving skills with attention to detail.
• Proficiency in HR software and Microsoft Office tools.
• Ability to work in a fast-paced, creative, and hands-on environment.