Human Resources & Admin Manager at DRYVA Logistics

JOB SUMMARY

This role combines strategic and operational human resource management, and will HR & Admin Manager will oversee and manage the Human Resources and Admin activities of the company while supporting and improving the people and culture experience. The ideal candidate is a HR Generalist.

JOB RESPONSIBILITIES

HR Strategy, Planning & Management

• Partner with CEO to craft a mid to long term People Strategy and annual operating plans
• Align the Human Resources Strategy with the overall organizational and business strategy.
• Assess, develop and communicate to management annual manpower need across the company.
• Own end-to-end recruitment (sourcing to onboarding) for all levels
• Work with other (senior) managers across the business on performance management, organisational design, employee engagement and workforce planning
• Conduct and support country-wide employee surveys and identify needs to be addressed
• Update /design as well as implement company policies in compliance with our long-term business goals

Data Analytics & Performance Management

• Collect and analyze human resources data, and make recommendations for changes to management.
• Update the performance management framework to enable objective appraisal outcome and reward.
• Roll out quarterly OKR cycle integrated with KPI dashboards and reward triggers.
• Coach managers on setting SMART goals; ensure 100 % completion of mid-year and annual reviews
• Design PIP and high-potential acceleration programmes
• Implement the company approved cloud HRIS integrated with payroll 
• Produce executive dashboards (turnover, overtime, cost per hire, safety incidents, etc.)
  Leverage predictive analytics to flag attrition and skills gaps

Learning, Development & Employee Engagement

• Drive Learning and Development functions to ensure learning interventions close the competency gaps identified in various departments.
• Liaise with line managers to understand their manpower need / gaps, and deploy appropriate training and development programs and interventions to address it.
• Engage various stakeholders to design, review and improve competency frameworks / skills matrix
• Lead talent & succession planning, assessments and HR processes that drive a high performing team
• Ensure business continuity and recovery plans are in place and maintain strong talent pipeline to support the organization’s rapid expansion. 
• Create, lead and execute the company’s employee engagement plan
• Drive diversity, equity, and inclusion initiatives

Compensation & Benefits

• Work with management in delivering competitive benefits and compensation to staff
• Oversee salary structures, job levelling, annual merit and bonus pools
• Design and implement appropriate employee recognition schemes that drives employee satisfaction, productivity and retention.
• Project manage the process of job evaluation and salary surveys, and ensure that approved salary bands and People policies and procedures are adhered to, to ensure the achievement of equitable and competitive employee experience.
• Lead culture initiatives—values workshops, “DRYVA DNA” onboarding, recognition schemes
• Maintain fixed-asset register, ensuring annual count and insurance adequacy
• Run vendor pre-qualification and SLA scorecards
• Coordinate emergency response, travel security protocols, and wellness programmes
• Design and implement of innovative workforce retention programs

Administration

• Ensure smooth running of all administrative functions in the office, and oversee sites working with local administrators.
• Provide support as needed to resolve issues related with employee disciplinary issues, employee termination, or other HR-related issues (Disciplinary Committee).
• Coach and advise managers on the full spectrum of Employee Relations (ER) issues 
• Maintain (ER) case log; resolve grievances within business days stipulated in SLA.
• Consistently ensuring compliance with the Nigerian Labour Laws.
• Supervise the Administrative HR functions that include, but not limited to Employment contracts, job offers, probation completion letters, termination letters, medical scheme /HMO, pre-employment medicals and background checks.
• Oversees the activities of the Facilities Management unit and staff to ensure maximum availability of the Company’s resources.
• Coordinate Physical, Virtual, E-learning trainings, townhall meetings, workshops, and other Learning and development initiatives to provide career and personal development opportunities to staff.
• Manage outsourcing firms and outsourced employees.
• Prepare and manage the budget and the operating expenditure of the unit
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Participates in negotiations to ensure services are procured at the best price for the Company
• Lead HR-related projects

Required Qualifications

• Bachelors Degree in Management, Administration or other business / personnel related courses. An MBA or relevant professional certifications such as SHRM, CIPD, CIPM will be an added advantage.
• 4 - 8 years experience in the field of human resources and Admin
• Must be a HR generalist with extensive knowledge in Recruitment, Selection & Placement; Compensation & Benefits Management; Manpower Development; Employee Relations etc
• Good knowledge of and experience with HRIS
• Good knowledge of Nigeria’s Labour laws
• Strong knowledge of Salary Structure, Compensation and Benefits, Surveys / Benchmarking, Job evaluation systems.
• Exceptional Communication skills (Written and Oral) 
• Ability to interact with and lead employees at various levels.
• Strong understanding of confidentiality as it relates to Human Resources.
• Proficiency in MS Office, including Word, Excel and Outlook.