HR Operations & Reward Manager at PZ Cussons

Responsibilities
Rewards Management:

• Drive the development and implementation of compensation and benefits frameworks, salary reviews, and incentive schemes
• Manage HR shared services operations including employee data, HRIS systems, and service-level agreements to ensure smooth delivery of HR services
• Ensure adherence to labor laws, internal policies, and audit requirements
• Drive automation, digital transformation, and continuous improvement in HR processes
• Provide guidance on reward policies and HR services, acting as a point of escalation for complex queries
• Collaborate with HR Business Partners, Finance, and external vendors to align reward and shared services with organizational goals
• Support the design and implementation of Africa-wide reward strategies aligned with global philosophy, local regulations, and business priorities
• Provide input into HR aspects of mergers and acquisitions due diligence, integration planning, and harmonization of pay and benefits
• Support salary reviews, job grading, benchmarking, and incentive schemes
• Prepare regular reward and workforce cost reports for senior leadership
• Review and update policies in line with changing legislation and market practices

Payroll and HR Compliance:

• Oversee accurate payroll processing, benefits enrollment, and compliance with statutory requirements including tax, labor, and social security laws
• Oversee employee data management while ensuring HRIS integrity and accurate records
• Ensure compliance with data protection legislation such as GDPR, NDPR, and local equivalents
• Ensure all HR compliance audits, both statutory and internal, are effectively managed
• Conduct monthly payroll reconciliations and compliance checks
• Submit mandatory reports to government agencies and internal audit or controls teams (ICFR)
• Conduct periodic reviews of employee data across records and systems to ensure accuracy, integrity, and completeness

Employee Welfare and Medicals:

• Supervise medical services, canteen or catering services, employee product vouchers, site clinics and ambulance services, long service awards, and other employee welfare initiatives
• Develop and oversee welfare and employee wellbeing strategies that support engagement, productivity, and retention
• Design medical and wellness policies aligned with business needs and local regulations
• Oversee administration of medical insurance schemes and wellness initiatives
• Act as an escalation point for employee welfare issues
• Ensure cost-effective vendor management and service delivery for welfare and medical programs
• Review and renegotiate contracts with welfare service providers
• Track welfare activities and successes, including documentation for quarterly board reports

Education and Certifications

• Bachelor’s degree or certifications in a relevant field
• Master’s degree
• Relevant HR certifications such as CIPD, SHRM, HRCI, or equivalent

Experience:

• 5–8 years of progressive HR experience including at least 3–4 years in reward, compensation and benefits, or shared services roles
• Experience working across multiple markets will be an added advantage
• Proven experience in payroll management, HR compliance, HRIS, and employee records
• Strong exposure to industrial relations and unionised environments
• Experience supporting HR due diligence and integration in mergers and acquisitions is a strong advantage

Skills and Competencies:

• Exceptional stakeholder management and influencing skills
• Ability to remain productive and professional in a high-pressure work environment
• Deep understanding of reward frameworks, HR systems, and compliance requirements across Africa
• Knowledge of data protection laws and their application in HR
• Strong analytical, problem-solving, and decision-making skills
• High integrity, resilience, and ability to manage sensitive issues with discretion
• Excellent knowledge of Microsoft Office, especially Excel, PowerPoint, and Word
• Ability to provide clear and accurate information in a suitable format for business use
• Experience in data analysis, data manipulation, and problem-solving
• Confidence and skill when presenting information to different audiences