HR & Legal Officer at Careers Verified

Department: Human Resource Management
Reports To: Chief Operations Officer

Job Brief:

The Human Resource / Legal Officer, is responsible for providing human resource and legal support to the organization, ensuring effective talent management, compliance with relevant laws and regulations, and promoting a positive and productive work environment. The role of HR/Legal Officer include:

• Develop and implement human resource strategies to support the organization's goals and objectives.
• Manage the recruitment and selection process, including job postings, interviews, and job offers.
• Develop and implement employee onboarding programs to ensure successful integration into the organization.
• Administer employee benefits, including health insurance, retirement plans, and other benefits.
• Develop and implement employee relations programs, including employee engagement, recognition, and retention initiatives.
• Conduct investigations and resolve employee complaints and grievances.
• Collaborate with management to develop and implement performance management and development programs.
• Maintain accurate and up-to-date human resource records and databases.
• Provide legal advice and guidance to management and staff on all legal matters, including loan agreements, security documents, and regulatory compliance.
• Draft, review, and negotiate loan agreements, security documents, and other legal documents.
• Ensure compliance with relevant laws and regulations, including consumer credit laws, data protection laws, and anti-money laundering laws.
• Conduct legal research and provide opinions on complex legal issues.
• Collaborate with external counsel and other stakeholders on legal matters.
• Develop and implement policies and procedures to ensure legal compliance.
• Manage and respond to legal claims and disputes.
• This role is critical to employee relationship, compliance with regulations and promoting a culture of compliance within the organization.

Key Performance Indicators (KPIs):

Human Resource Support & Employee Relations:

• Time-to-hire for new employees 
• Quality of hire, as measured by new hire performance and retention 
• Employee satisfaction rating 
• Number of employee complaints and grievances resolved 
• Employee retention rate 

Performance Management:

• Number of performance evaluations completed 
• Quality of performance evaluations, as measured by feedback from employees and management 

HR Records and Compliance:

• Accuracy and completeness of human resource records 
• Compliance with relevant employment laws and regulations 
• Number of compliance-related issues or complaints 

Legal Support:

• Timeliness and quality of legal advice and guidance 
• Number of contracts and agreements reviewed and drafted 
• Number of legal research projects completed 
• Quality of legal research and opinion, as measured by feedback from management and external counsel 
• Number of legal claims and disputes resolved 
• Cost of dispute resolution, as measured by legal fees and settlements 
• Quality of legal support, as measured by feedback from management and employees 

Policy Development and Implementation:

• Number of human resource policies and procedures developed and implemented
• Effectiveness of policies and procedures, as measured by feedback from management and employees 

Professional Development:

• Achieve a minimum of 1 training and development program per quarter

Qualification Requirements:                                          

• Minimum 3 - 5 years of experience in human resource management and law.
• Excellent communication, negotiation, and problem-solving skills.
• Proficient in Microsoft Office and  and human resource software.
• Bachelor's degree in a relevant field, such as human resources, law, or business administration.
• Strong knowledge of employment laws and regulations, consumer credit laws, data protection laws, and anti-money laundering laws..
• Ability to work independently and as part of a team.
• Professional certification in human resource management and law, such as BL or LL.M., CIPM, SHRM-CP or HRCI-PHR.