Customer Relationship Management, CRM Executive at Devtek

Role Overview:

We are seeking a proactive and experienced Customer Relationship Management Executive to join our team. The ideal candidate will manage client databased, relationships, ensure customer satisfaction, and drive sales strategies.

Key Responsibilities:

• Build and maintain strong relationships with clients.
• Handle customer inquiries and resolve issues promptly.
• Develop strategies to improve customer experience and loyalty.
• Collaborate with internal teams to ensure service delivery meets client expectations.
• Prepare reports on customer feedback.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum of 2–3 years experience in customer relationship management.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Proficiency Microsoft Office tools.

Location1: Lekki, Lagos

Location2: Ibadan