HR Business Intelligence and Deployment Officer at Pivotage Consulting

Job Description

The HR Business Intelligence Deployment Officer will support the team’s effort in conducting research, analysis, and deployment of HR initiatives to ensure data-driven decision-making and effective operational execution. The role will involve assisting with tasks related to business development, client services, and fostering a creative solutions-oriented culture. Emphasis will be placed on aligning HR practices with the company’s cultural values and promoting a positive work environment.

Job Responsibilities:

• Conduct in-depth research and analysis of HR trends, data, and metrics to provide actionable insights that drive decision-making and support business growth.
• Identify and pursue business development opportunities by generating leads and assisting in closing deals to expand the company’s client portfolio.
• Assist in the implementation of HR programs, projects, and initiatives, ensuring tasks are executed smoothly and in alignment with business objectives.
• Act as a point of contact for client services, contributing to the delivery of HR solutions tailored to client needs and improving overall client satisfaction.
• Collaborate in creative problem-solving sessions, supporting the development of innovative HR solutions that address workforce challenges and improve employee engagement.
• Monitor industry trends and best practices, applying insights to help shape HR strategies that align with organizational goals.
• Collaborate with internal stakeholders to improve HR service delivery, ensuring effective communication between HR, clients, and other departments.
• Assist in resolving HR-related client concerns, offering tailored solutions that strengthen relationships and enhance service quality.
• Support internal HR operations by promoting a positive, inclusive work environment that aligns with company culture and values.
• Participate in initiatives that foster collaboration, teamwork, and a strong work ethic across the organization

Requirements:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Minimum of 3 years' experience in HR operations, research, or business development, preferably within the consulting space
• Strong analytical skills with some experience in HR data analytics or reporting.
• Exceptional written and verbal communication skills, with strong attention to detail, are a must-have.
• Proficiency in Microsoft Office Suite and research tools.
• Proficiency in Microsoft 365 business suite