Housekeeping Supervisor at Work Better Africa

Responsibilities

• Report to work as per the Rota, clean, tidy and wearing the correct attire and name badge well positioned.
• Read and sign on all logged messages from the previous shift in the hand-over log book.
• See that your staff also appear in their appropriate Uniforms, neat and show readiness to work.
• Maintain top-clean, hygienic work environment on the floors, restaurants, public areas and hotel in general.
• Good understanding of the day’s hotel occupancy level vis-à-vis your available attendants’ on duty is of immense importance. Allocate rooms, floors and other tasks to the attendants. Supervisors’ floor of coverage will also be ascertained.
• Prepares staff weekly duty schedules.
• On a daily basis, check all Vacant clean, Occupied dirty / clean and Sleep-out rooms. Also, check all out-of-order rooms on your floor. Work towards ensuring that no room on your floor of coverage is not visited by you and, no room remains occupied dirty after you had closed except on DND, Double-lock, refused service or chain-lock. Checks the public areas, stairways, lounge areas, locker rooms for cleaning consistency.
• The room status of occupied dirty rooms must be turned occupied clean in the system (if cleaned) before closing.
• See that all Checked-out rooms are quickly cleaned and turned Vacant clean, and none should be left un-cleaned before closing.
• Work towards ensuring a complaint-free clean guest- rooms, bathrooms, corridors, staircases, public ares and all store rooms.
• Ensure that all tea items and bathroom supplies are complete in every Guest room. The HOD should be informed at once of any single non available guest room supplies.
• To Train, encourage, guide and motivate Associates / colleagues.

Requirements

• Candidates should possess minimum of a Bachelor's Degree with 5 - 10 years relevant work experience.