Hotel Supervisor at Efezi Southsea Nigeria Limited

Job Description

• Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed
• Coordinating with other departments such as human resources or marketing to streamline operations
• Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them
• Managing the daily operations of the hotel including hiring, training, scheduling, and supervising staff members
• Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
• Overseeing the financial operations of the hotel such as revenue management and labor costs
• Assigning rooms to guests based on availability or preferences as indicated in reservations
• Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
• Ensuring that all guests are safe and secure while staying at the hotel.

Requirements

• Candidates should possess relevant qualifications with 3+ years relevant work experience.