Hotel Sales & Marketing Executive at Efezi Southsea Nigeria Limited

Summary

• A hotel sales & marketing executive is responsible for promoting the hotel’s services, increasing bookings, and building strong customer relationships.
• Their main role is to drive revenue through strategic sales, advertising, and marketing initiatives while ensuring the hotel maintains a strong brand image in the market.

Key Responsibilities
Sales & Business Development:

• Identify and target potential clients (corporates, travel agencies, event planners, tour operators, etc.).
• Negotiate contracts and close deals for room sales, conferences, banquets, and events.
• Build and maintain long-term relationships with key accounts.

Marketing & Branding:

• Develop and implement marketing strategies to promote the hotel.
• Manage digital marketing campaigns (social media, email marketing, SEO, online ads).
• Ensure the hotel’s brand image is consistent across all platforms.

Revenue Generation:

• Drive occupancy rates and increase sales in rooms, F&B outlets, spa, and event spaces.
• Work with the revenue management team to set competitive pricing strategies.
• Monitor market trends and competitor activities to identify opportunities.

Event & Promotion Management:

• Plan and execute promotional events, hotel exhibitions, and trade shows.
• Coordinate with internal departments to deliver successful events for clients.

Customer Relationship Management:

• Handle guest inquiries and provide information about hotel services.
• Follow up on leads, bookings, and post-stay feedback to encourage repeat business.

Reporting & Analysis:

• Track sales performance, prepare reports, and present results to management.
• Analyze marketing campaigns and adjust strategies for better ROI.

Collaboration with Hotel Departments:

• Work closely with front office, banquet, and F&B teams to ensure smooth execution of sales commitments.
• Support management in achieving overall hotel business goals.

Qualifications

• Interested candidates should possess an HND qualification with 6 years work experience.