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  • Posted: Oct 31, 2025
    Deadline: Nov 5, 2025
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  • Bonzee Consulting is a people-first business consulting firm. We help businesses set up and improve people operations to scale faster in Nigeria and across Africa.
    Read more about this company

     

    Hotel Manager

    Responsibilities

    • Oversee the day-to-day operations of the hotel, including Front Office, Housekeeping, Food & Beverage, and Guest Relations.
    • Ensure exceptional guest service delivery in line with the hotel’s brand standards.
    • Develop and manage budgets, monitor financial performance, and implement cost-control measures.
    • Lead, train, and motivate hotel staff to achieve performance and service goals.
    • Handle guest complaints promptly and professionally to ensure guest satisfaction.
    • Coordinate procurement and vendor management to maintain quality and efficiency.
    • Collaborate with the marketing team to develop promotions and strategies to boost occupancy.
    • Prepare and present regular reports on hotel performance to senior management.
    • Ensure compliance with all health, safety, and regulatory standards.
    • Maintain the property’s ambience and uphold the distinct character of the boutique brand.
    • Lead, supervise, and motivate hotel staff to achieve performance targets.
    • Identify training and development needs to enhance employee skills and service quality.
    • Conduct performance appraisals and enforce disciplinary measures where necessary.
    • Promote a positive, professional, and collaborative work environment.
    • Ensure compliance with all relevant laws, regulations, and industry standards.
    • Oversee safety, hygiene, and sanitation procedures across all departments.
    • Address guest complaints promptly and implement corrective actions where required.
    • Monitor and improve guest feedback and satisfaction scores.

    Salary
    N400,000 - N500,000 per month. 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: Contact@bonzeeconsulting.com using the Job Title as the subject of the emai

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