Head of Warehouse at Excel and Grace Consulting

Key Responsibilities

• Oversee the day-to-day activities of the warehouse including receiving, storage, picking, packing, and dispatch.
• Ensure timely and accurate order fulfillment in line with customer requirements and service-level agreements (SLAs).
• Maintain accurate inventory records and implement stock control systems to minimize losses and discrepancies.
• Conduct regular cycle counts, stock takes, and audits to ensure data integrity.
• Lead, train, and supervise warehouse staff to ensure productivity and adherence to operational standards.
• Develop and enforce standard operating procedures (SOPs) and promote a culture of accountability and performance.
• Enforce warehouse safety policies and ensure compliance with regulatory and hygiene standards, especially for consumable goods.
• Maintain a clean, organized, and safe working environment.
• Identify inefficiencies in warehouse processes and implement continuous improvement initiatives.
• Leverage warehouse management systems (WMS) and technology to optimize layout, workflow, and inventory tracking.
• Generate regular reports on stock levels, order accuracy, staff performance, and operational KPIs.
• Coordinate with procurement, logistics, and sales teams to ensure smooth supply chain operations.

Qualifications & Experience

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 5+ years of warehouse management experience, preferably in FMCG, food, or consumable product distribution.
• Strong knowledge of WMS systems, barcode scanning, and inventory control practices.
• Excellent leadership, problem-solving, and organizational skills.
• Familiarity with health and safety regulations related to warehousing and consumable goods handling.