Head of Sales at OptiHuman Consulting Limited

Summary

• To drive the full commercial performance of the business through B2B and a C acquisition, market share expansion, and salesforce productivity.
• Lead account penetration, top-line accuracy, pipeline velocity, and profitability protection.
• BuiId and govern a scalable sales infrastructure integrating data fidelity, credit control, trainings systems, and research-based strategy execution.

Key Responsibilities

• Revenue & Conversion Leadership: Achieve N40B gross booking volume annually. Acquire minimum of 3 corporate accounts/branch/month (N100M/month, 10% margin) and 8 multinational accounts/year (N500M/month, 15% margin).
• Client Value & Retention: Maintain 95% retention rate. Grow average spend of top 10 clients by 25% YOY Ensure 100% upsell/cross-sell application across key accounts.
• Forecast Discipline & Reporting: Attain 95% forecast accuracy. Submit 100% MIS by the 5th monthly. Maintain 95% CRM compliance and 24-hour lead response standard.
• Margin Health & Credit Policy Enforcement: Reduce credit sales to 20%of total sales. Maintain bad debt below 5% of receivables. Enforce 10% net margin/month ac ross all branches.
• Salesforce Execution & Talent Development: Sustain 90% team KPI attainment. Complete 100% of engagement and training sessions monthly. Ensure 10% improvement in individual team performance metrics. Resolve 100% of performance issues within 7 days.
• Customer Experience & Market Insight: Maintain 4.5/5 CSAT Resolve 100% of co mplaints within 24 hours. Deliver quarterly competitor insight briefings. Expand mar ket share by 20% annually.
• Research & Commercial Development: Lead quarterly market benchmarking and win/loss analysis sessions. Launch 22 new revenue generation or market-entry initiatives annually based on internal R&D or field intelligence.

Qualification and Requirements

• Bachelor's degree in Marketing, Business, or a related field.
• Professional qualifications/certifications are an added advantage
• Proven experience (6 years) in affiliate marketing, preferably within the travel industry.
• Travel experience and/or luxury jet travel experience is hihhly preferred.
• A deep understanding of affiliate marketing, a passion for travel, and the ability to strategize, implement, and analyze marketing campaigns effectively.
• Strong understanding of affiliate marketing platforms and tracking systems.
• Excellent communication and negotiation skills to build and maintain relationships with affiliates and partners.
• Data-driven mindset with the ability to analyze performance metrics and draw actionable insights.
• Creative thinking and problem-solving skills to develop engaging marketing ampaigns.
• Proficiency in using marketing tools and software for campaign management and tracking.
• Passion for travel and a keen interest in the travel industry.
• Ability to work independently and as part of a team, managing multiple projects simultaneously.