Head of Retail at People2profit-NG

Job Responsibilities

•  Execute Management’s directions and ensure that Management decisions are properly communicated to staff  and all stakehoders 
•  Develop and implement strategies towards improved sales across all outlets
•  Collaborate with Store Managers and other stakeholders to develop initiatives for attracting and retaining  customers
•  Drive an excellent merchandising process for optimal sales conversion across the various seasons
•  Buid and optimize the customer retention strategy while driving new customer acquisition strategies
•  Conduct periodic resource cost forecasting, and annual budgetary management to ensure cost savings
•  Ensure best practice is maintained for in-store operations in line with existing SOPs
•  Oversee all internal and external retail campaign activities to ensure proper execution
•  Provide input and support to the marketing team for effective marketing communications for the brand
•  Have excelent market intelligence reporting including macroeconomics, competition analysis and customer surveys
•  Analyze different suppliers to obtain the best cost-effective deals
•  Inspect the levels of business supplies and raw materials to identify shortages Ensure product stock is adequate for all outlets and can cover direct demand from customers
•  Engage customers positively to sustain a mutual relationship and ensure continued patronage from customers
•  Implement and maintain all inhouse retail displays Impement cyclical displays to support all inhouse promotions  and events
•  Create a delightful customer experience that exceeds customary standards and service levels
•  Motivate team members to achieve set goals and exceed set targets
•  Provide strategic oversight and monitoring performance for the retail business development executives
• Perform other duties assigned 

Qualifications & Requrements

•  HND / BSc in Business Administration, Marketing or any other relevant field  
•  An MBA or master’s degree in any business related discipline is an added advantage
•  Minimum of 10-15 years experience in Retail/ Sales and in a leadership capacity
• Net Salary: N500,000 plus other benefits and welfare packages