Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

Oops! It seems this job from HarafBan Group has expired
View current and similar jobs using the button below
  • Posted: Nov 21, 2024
    Deadline: Nov 30, 2024
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Learn how to use AI to get a job in 2025. Register for Webinar

    OUR MISSION We are in the business to make a huge difference through unwavering assurance of total customer satisfaction by providing quality products and value added services. OUR VISION To be the best in the energy sector, with reputation for professionalism, integrity and technologically-driven operations.
    Read more about this company

     

    Head of Operations

    Job Responsibilties

    • Improve customer service experience, create engaged customers and facilitate organic growth
    • Take ownership of customers issues and follow problems through to resolution
    • Set a clear mission and deploy strategies focused towards that mission
    • Develop service procedures, policies and standards
    • Keep accurate records and document customer service actions and discussions
    • Analyse statistics and compile accurate reports
    • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
    • Keep ahead of industry’s developments and apply best practices to areas of improvement
    • Control resources and utilise assets to achieve qualitative and quantitative targets
    • Adhere to and manage the approved budget
    • Maintain an orderly workflow according to priorities.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitmentharafbangroup@gmail.com using the job title as the subject of the mail.

    Location: Mile 12

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at HarafBan Group Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail