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  • Posted: Mar 7, 2023
    Deadline: Not specified
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    DaySpring Consulting is a Business Growth and Leadership Development Consultancy that has been helping a broad spectrum of organisations ranging from small private sector business enterprises to multi-million pound public sector institutions to dramatically improve their results. Our motto is "Accelerating your success" and this is validated by our typica...
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    Head of Operations

    Job Opening: Head of Operations

    Our client – A Microfinance Bank on the Island (Lekki Phase 1 precisely) that provides a wide range of financial products and services to substantial and diversified clients is urgently sourcing for the role below:

    Monthly Gross: N300,000 – N400,000

    Gender: Preferably female for gender balance

    Job Summary:

    The Head of Operations will be responsible for establishing the core Banking Services function, procedures, and controls to deliver financial services in a way that is risk-reducing, effective, efficient & scalable, and customer-service oriented.

    The Head of Banking Operations reports directly to the Managing Director and she is responsible for supporting the Business/front-end function by providing oversight for general back-office banking operations for the institution.

    Responsibilities:

    • Introduce and implement effective systems, policies, structures, and resources to support the growth of the institution and ensure adherence to the same;
    • Serve as the Operations Lead for the MFB core banking system implementation, aligning system configuration with operational processes and policies
    • Develop and manage a team of well-trained, focused, and motivated Banking Services staff;
    • Manage centralized loan processing and account opening functions to ensure efficiency, quality, and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities.
    • Define and implement new policies and procedures for Banking Services in support of product development/refinement or upon introduction of new technologies and delivery channels
    • Analyze operational risks, procedures, workflow, and controls on an ongoing basis for continual

    Job Requirements:

    • First Degree or HND in Banking, Business Administration, Accounting, Finance, Economics, or other relevant fields.
    • CIBN Microfinance Professional Certification will be an added advantage.
    • At least 5 years in banking/finance/microfinance, with at least four years in the back office or operational roles.
    • Proficient in MS Office Suite (especially Excel); experienced with Core Banking Systems and a good understanding of Information System issues and the role of IS in banking operations;

    Method of Application

    Interested and qualified candidates should forward their CV to: dayspringconsulting2022@gmail.com using the position as subject of email.

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